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Support from the Specialists

We cover your back free so that you can take care of your business. With advice over the phone and remote support. 24 hours a day, 7 days a week.

Professional Support from NETWAYS

We ensure an undisturbed service of your Open Source solution with the following support offerings.

Based on our long-time experience we provide individual support packages. Of course we go beyond this if you have any special needs. Please get in touch with us.


We are happy to support the operation of your icinga environment with our support services.

Our support tools

To ensure support is as efficient and quick as it is fast, we use AnyDesk as a remote client. In addition, with the Support Collector, we have created a tool that gives us a quick overview of your environment. Since transparency is particularly important to us, the Support Collector is of course open source.

Remote Client

Remote takes place via SSH or our AnyDesk client.

Support Collector

Gathering information for our support.

Professional support from the software maker


Professional support for the complete Elastic stack from Elasticsearch to Logstash and Beats to Kibana.


Support and subscriptions for Puppet Enterprise from your Puppet Partner.


For Graylog we offer subscriptions for the enterprise versions.

Questions? Get in touch with us.