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Enterprise Software Support

NETWAYS is a partner of Icinga, Elastic, Graylog and Puppet and offers you all available models perfectly suited to your environment. Depending on the model, we offer support directly or through the manufacturer.

Enterprise Support & Subscriptions


Icinga subscriptions & support from the leading Icinga partner.



Prometheus support from the open source monitoring specialists.


Ansible support from the automation specialists.


Elastic Enterprise Subscriptions for Elastic on premise and the Elastic Cloud from the German Elastic Partner.


For Graylog Enterprise we offer subscriptions for the Graylog Operations and the Graylog Security version.


Subscriptions for Puppet Enterprise from your Puppet Partner.

Our support tools

To ensure support is as efficient and quick as it is fast, we use AnyDesk as a remote client. In addition, with the Support Collector, we have created a tool that gives us a quick overview of your environment. Since transparency is particularly important to us, the Support Collector is of course open source.

Remote Client

Remote takes place via SSH or our AnyDesk client.

Support Collector

Gathering information for our support.

Just contact us. We look forward to seeing you!