Support from the Specialists
We cover your back free so that you can take care of your business. With advice over the phone and remote support. 24 hours a day, 7 days a week.
Professional Support from NETWAYS
Based on our long-time experience we provide individual support packages. Of course we go beyond this if you have any special needs. Please get in touch with us.
Our support tools
To ensure support is as efficient and quick as it is fast, we use AnyDesk as a remote client. In addition, with the Support Collector, we have created a tool that gives us a quick overview of your environment. Since transparency is particularly important to us, the Support Collector is of course open source.
Professional support from the software maker
Professional support for the complete Elastic stack from Elasticsearch to Logstash and Beats to Kibana.
Support and subscriptions for Puppet Enterprise from your Puppet Partner.