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Prometheus

support contracts

We offer support contracts with defined response times to provide support in the event of an error for your Prometheus environment.

Get advice now

Prometheus Support

We are happy to support the operation of your Prometheus environment with our support services. Please just contact us if you need advice on choosing the right package.

Für unsere Projektkunden bieten wir spezielle Supportkonditionen an, wenn du das gewünschte Supportpaket zusammen mit einer Consultingleistung abschließt.

Prometheus Support

Mo. - Fr. 9:30 - 17:30 CET

  • Response Times

  • Level 3: 4h
  • Level 2: NBD
  • Level 1: NBD

  • Conditions

  • support requests per year: 24
  • 2 contacts

  • Channels & Contacts

  • email
  • phone
  • remote support
  • days remote consulting: 1

  • Addons (extra charge)

  • support for PromQL
  • support for Grafana
Contact us now

Just contact us. We look forward to seeing you!