Information Management Solutions
In the digital age, where data is a valuable resource, the right information management plays a crucial role in the success of your company.
Your challenges
Information and its management are key to the success of a company. Only with suitable processes and tools can knowledge be securely managed within a larger unit and quickly made available to the right people. In this context, particular attention must be paid to ease of use and low entry barriers for the users of the corresponding software solution.
Data Quality
An asset management database relies on accurate and up-to-date information. Businesses need to ensure data is updated correctly and regularly to add value. Manual updates can be time-consuming and error-prone.
Tools & Integration
Integrating an asset management, CMDB or a Wiki into existing IT infrastructure tools and applications can be a challenge. Not all systems are compatible or provide APIs for seamless integration.
Privacy and Security
Asset management and wiki systems contain sensitive information about a company’s infrastructure. Privacy and security are therefore crucial to adequately control access to the data and prevent unauthorized disclosure.
Cultural Adaptation
The introduction of suitable tools may require a cultural change in terms of collaboration and knowledge sharing within an organization.
Dive into the world of information management with us
NETWAYS takes you by the hand and accompanies you in the planning, implementation and operation of various information management solutions. We have been using open source software for over 25 years. For us, open source is not just a term, but is firmly in our DNA.
We help you with the engineering of your platform and lead your IT infrastructure to success. In doing so, we always focus on current trends and regularly educate ourselves. For joint success with you!
Contact us and let us advise you without obligation on how exactly we can help you.
Time saving
With the right tools, content updates can be performed quickly and efficiently, significantly reducing the overall time spent managing content.
Compliance and Audits
Information management tools help to meet compliance requirements because they enable a detailed and traceable representation of the IT infrastructure.
Cost savings
Central tools for information management streamline processes and make knowledge and information available quickly and easily for all areas of the company.
Organize Information quickly and easily
BookStack is a user-friendly and flexible content management platform. With its intuitive interface, users can easily create and organise texts, images, files and code blocks. Granular access control makes it possible to control access to content.
Professional Open Source Asset Management
Snipe-IT is a powerful open source asset management software. With Snipe-IT, companies can track the entire lifecycle of their assets, from initial acquisition to disposal.
Information Management Consulting
We help you with the conception, installation and integration of your information management requirements – for more power, know-how, peace of mind!
Years of experience
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For many years we have been supporting our customers in running their IT infrastructures. Industries, tools, operating systems – we’ve seen, run and built it all. We know the best practices in Cloud Native with and around open source software.
Full understanding
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We understand not only your IT systems and services, but the big picture and the myriad aspects of running complex IT infrastructures. There is often a lack of time and manpower in the face of increasing complexity and a fast-changing IT world.
Targeted reinforcement
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As Linux generalists and open source experts, we are broadly positioned and well integrated in the open source communities. With us you are never alone! Whether as an IT consultant, engineer, support or architect – we strengthen your team and take work off your hands.
Other services at a glance
IT Outsourcing
As an external IT department, we take over the complete operation of entire IT environments. We take care of all the necessary systems from the open source world and work with you.
Support
With us you get quick help from your personal systems engineer. Whether by phone, chat, email or ticket: we are always there for you! Is your IT not doing what it should? Get in touch with us!
Trainings
We are happy to pass on our extensive and profound practical knowledge to you in our training courses and workshops. Of course as face-to-face and of course also online training.
Use our Web Services to operate your platform
As a German, GDPR-compliant alternative to large cloud providers and hyperscalers, we focus on innovation and help you to get the best out of your IT. We live for open standards, fairness and transparency – for you this means that you can host your applications and services with us without hesitation.
More know-how about our Information management technologies
Unser Weg von Confluence zu BookStack
Wenn ich auf meine bald 15 Jahre bei NETWAYS zurückblicke, haben wir schon das ein oder andere Tool für Dokumentation verschlissen und verwendet. Die Reise ging von TWiki zu Foswiki, nahm eine kleinen Nebenausflug zu Mediawiki und brachte uns vor vielen Jahren...
Request Tracker: Highlight tickets based on due dates
A while ago we've announced a new extension for Request Tracker which allows to highlight tickets in search results even better. Next to "last updated by" and custom field conditions, we've now added a requirement from production: light red coloring for tickets with a...
New Request Tracker Extensions: Search Result Highlights, Quick Assign & User Overview
We use Request Tracker on a daily basis, and have written many extensions for our own workflows and visualizations. Lately we've been helping a customer to migrate from OTRS to RT running in NWS, and learned about new ways to improve our workflows. Highlight Search...
You have questions about information management?
Whether you want to set up a complete asset management system or introduce open source knowledge management. Our experts will be happy to help you.
Irene startete ihre Ausbildung bei NETWAYS im September 2023. Sie ist gespannt, wie abwechslungsreich und außergewöhnlich ihre kommenden Aufgaben werden.
In ihrer Freizeit malt sie entweder an Bilder rum oder zockt an ihrer Switch.
Christian kommt ursprünglich aus der Personalberatungsbranche, wo er aber schon immer auf den IT Bereich spezialisiert war. Bei NETWAYS arbeitet er als Manager Sales und berät unsere Kunden in der vertrieblichen Phase rund um das Thema Monitoring. Gemeinsam mit Georg hat er sich Mitte 2012 auch an unserem Hardware-Shop “vergangen”.
Evelyn führt seit Ende März 2023 ihre Ausbildung als Kauffrau im E-Commerce bei NETWAYS weiter. Als Junior Account Managerin unterstützt sie das Shop-Team in deren Tagesgeschäft. Privat ist sie gerne in der Natur unterwegs, übt sich in Meditation oder zockt auch mal eine ganze Nacht durch.